Introducing Live Platform Device Manager
Live Platform Device Manager is a device management application module whose user interface is accessed from the Live Platform.
The module facilitates a device management Software as a Service (SaaS) directly from Microsoft Azure. The service enables providing uninterrupted, high-quality phone and meeting room experiences in the enterprise IP network.
A range of devices are supported. The figure below illustrates some supported devices (subject to ongoing changes).
To view video tutorials of Live Platform Device Manager, click here.
Business continuity is top priority. Always-available devices enable executives to communicate and access critical information, make informed decisions, respond to urgent matters, and maintain productivity, all of which are essential for effective leadership and uninterrupted, successful business.
Live Platform Device Manager offers full end-to-end device management, covering all management requirements; the service enables operators to detect and correct failures before users notice and report them; it allows operators to ensure all devices and meeting rooms are always updated to the latest software.
Operators can log in to the service's GUI and then (depending on management level):
| ■ | Onboard devices | users |
| ■ | Configure devices |
| ■ | Upgrade firmware |
| ■ | Monitor | collect logs |
AudioCodes' Live Platform Device Manager gives your customers complete control over their organization’s Microsoft Teams devices throughout their lifecycle, including installation, monitoring and maintenance, regardless of where they are located.
For more information, see AudioCodes' website here.